Invest in site training that really matters
Site teams are expected to carry out many roles – seeing to protocol specifics while also facilitating supportive interactions with patients. Site staff often mention the burden of training, and feel it could be provided at better times, in better formats.
Many sponsors are committing to the Cut25 initiative to reduce 25% of training burden on site teams, but our research demonstrated that almost 9 in 10 site staff advocate for additional training in communicating with patients.
What additional communication training is of value for site staff?
- Cultural needs
- Explaining risks and benefits
- Communicating with empathy
- Explaining consent process
- Using digital communication tools
- Communicating participant responsibilities
- Other
- No additional training needed
What sponsors can do:
Be intentional with modular training plans that can be adapted to the needs of sites- Balance technical and soft skills training, to foster supportive environments for participants
- Deliver soft skills training early in start-up, so site teams have the skills they need to engage with patients
